Callcentric channel is the channel that the system will use Callcentric account to receive and make a call.

1. Click on drop down list and choose “Callcentric channel”
   
   
2. Fill in the require information as bellow:
   • Name: is the name channel
   • Call flow: is a call flow in the project you would like the caller to go through when he/she call to you Callcentric number.
   • Username: is the Username (SIP Username) of Callcentric. Callcentric will provide you after successfully registering.
   • Password: is the password of Phone password (SIP password).
   • Number: is the number of Callcentric (SIP username)
3. Click button Save to finish
   

This screenshot show that callcentric channel will be created for call flow National Election Hotline.